Allocation of numbers

The National Numbering Plan (NNP) includes the parts of the international numbering plan that have been assigned to Greece by the International Telecommunication Union (ITU), as well as all number resources used by providers of electronic communications networks/services and generally, all numbers associated with these activities.

Overview of the National Numbering Plan

The granting of rights of use for numbering resources of the National Numbering Plan is strictly divided into the following categories:

Primary allocation: EETT allocates numbers from the National Numbering Plan to providers of electronic communications services and/or networks and state networks, as well as to charitable non-profit organizations. In addition, undertakings active in the sector of Machine-to-Machine (M2M) services may apply for allocation of numbers to provide such services.

Secondary allocation: A provider of an electronic communications network and/or services grants to users the rights of use for the numbering resources primarily allocated to it by EETT, under specific terms, conditions and restrictions which are defined in the relevant applicable legislation.

It is pointed out that the tertiary assignment of numbering resources is prohibited.

 
National Numbering Plan
Number series Total number of digits Use
00   International Prefix
1 3 or 4 or 5 Short codes (see table below)
2 10 Geographic numbers
3   Reserved for future use
40-42 10 Numbers for “Machine-to-Machine” (M2M) communication services
50 10 Virtual Private Network (VPN) numbers and corporate numbers
51-53 , 55-59 4 Routing numbers or prefixes
54 5 Short Codes for services via SMS
600 10 ΑNumbers for fixed or mobile voice services via a satellite network
692 10 Numbers for paging services
696 10 Numbers for mobile digital terrestrial trunked radio system networks
690−1, 693−5, 697−9, 685−9 10 Mobile telephony numbers
70 10 Personal numbers
800 10 Freephone numbers
801 10 Shared cost numbers
806 10 Numbers for providing services with an upper limit charge of 0.06 euro/minute
807 7 Numbers for calls via cards
812 10 Numbers for providing services with an upper limit charge of 0.12 euro/minute
825 10 Numbers for providing services with an upper limit charge of 0.25 euro/minute
850 10 Numbers for providing services with an upper limit charge of 0.50 euro/minute
875 10 Numbers for providing services with an upper limit charge of 0.75 euro/minute
896 10 Numbers for access to data services with an upper limit charge of 0.02 euro/minute
899 10 Numbers for access to data services with a charge higher than 0.02 euro/minute
901 10 Numbers for value added services addressed to all
909 10 Numbers for value added services addressed only to adults
 
 
Short codes
Number series Total number of digits Use
10-11 3 or 4 or 5 Services of social interest
116006 6 Helpline for victims of crime
116111 6 Helpline for children
116117 6 Non-emergency medical on-call service
116123 6 Helpline for emotional support
12-13 (except 137 and 138) 3 or 4 or 5 Network short codes
137 5 Short codes for fault reporting in connection with a provider’s network
138 5 Short codes for customer service in connection with a provider’s network
140,142-144 5 Network short codes for Multimedia Information Services
141 5 Short codes of Multimedia Information Services for gambling
145-149 5 Short codes for Multimedia Information Services
15 4 or 5 Short codes which are secondarily allocated to Ministries and local government organizations
16 – 17 4 or 5 Short codes of Carrier Selection/Pre-selection
181 – 183 5 Short codes for customer service
190 – 195 5 Short codes for Multimedia Information Services via SMS
196 5 Short codes for Multimedia Information Services for gambling via SMS
198ΧΥ (where Χ=0-5 and Υ=0-9) 5 Short codes for Multimedia Information Services by non-profit private-sector operators who provide social care services
198ΧΥ (where Χ=8-9 and Υ=0-9) 5 Short codes for financial aid to non-profit private-sector operators who provide social care services
 
 
Numbers for emergency calls
Number Service – Use
100 Hellenic Police
108 Hellenic Coast Guard
1056 National Helpline for Children SOS
112 EU Emergency Number
11112 EU Emergency Number via fax
11188 Emergency number for the communication of citizens with the Cyber Crime Unit of the Hellenic Police
116000 The European hotline for missing children
166 National Center of Emergency Care (EKAV)
197 Emergency social assistance
199 Fire Department

Submit an application for primary allocation of numbering resources

For the allocation of numbering resources, you need to take the following steps through eRegistry:

  • Sign up to the registry of numbering resources, stating at the same time the name and contact details of the person responsible for numbering issues.
  • Submit the application. If the application is not fully or correctly filled out, you may be required to provide supplementary information and/or submit any necessary documents. It is pointed out that applications are processed on a first-come, first-served basis.
  • Submit a copy of the deposit receipt for the total amount of fees, within a time limit of 15 calendar days from the submission of the application. Otherwise, the application will be considered void.

If you do not have an EETT Registration Number, your registration application will have to include all information of the legal/natural person submitting the application and in particular, company name/distinctive title, legal form, registered office, address, TIN, Tax office and phone number.