Providers of intermediary services are required to publish reports on the content moderation checks they perform.
Providers that qualify as micro or small enterprises (in accordance with Recommendation 2003/361/EC) are exempt from this obligation.
Providers of intermediary services must publish the reports on an annual basis, while providers of very large online platforms/search engines must publish them at least every six months. The reports shall be kept on the providers’ websites for at least five years from the date of publication.
Reports content
Providers of intermediary services must publish the reports on an annual basis, while providers of very large online platforms/search engines must publish them at least every six months. The reports shall be kept on the providers’ websites for at least five years from the date of publication:
- Orders received from European Union (EU) public authorities to provide information and/or take action against illegal content.
- Complaints against their decisions submitted by users, through their internal complaint-handling systems.
- In the case of hosting service providers:
- reports of illegal content received from users through their notice and action mechanism,
- reports of actions taken.
- Content moderation carried out on their own initiative.
- In the case of providers of online platforms:
- disputes submitted to out-of-court dispute settlement bodies,
- cases where they suspended the provision of services to users who repeatedly published illegal content.
- Automated tools used for content moderation.