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Title Date Icon 18/03/2014

Presentation of EETT’s Action Plan for 2014

March 18, 2014

EETT’s Action Plan for the year 2014 was presented by EETT’s President, Mr. C.
Louropoulos, along with the Authority’s Vice-Presidents, Dr. N. Papaoulakis and Dr. C.

The Action Plan was developed through the collaboration of EETT’s directorates
and in accordance with the Authority’s budget for 2014. It combines short-term actions and
long-term goals given the emerging trends in electronic communications and postal services in
Greece and internationally. According to this plan, the progress of EETT’s work will be monitored
and evaluated throughout the year.

External macroeconomic conditions relating to EETT were taken into account in
developing the 2014 Action Plan. A primary parameter was the upcoming developments within the
European Union as regards to the promotion and the implementation of EU’s Single Market agenda.
Currently, this procedure is characterized by strong opinion differences between the various
stakeholders. Although, almost all groups agree on the necessity of EU’s Single Market development,
the “road map” to meet this goal has not yet been agreed. The Greek Presidency 2014 is already
working towards this direction. Given the macroeconomic conditions in Greece, EETT’s actions are
based on the belief that the two industries under regulation (e.g., electronic communications and
postal services) are pillars of economic growth through investment attraction.

During the Press Conference, the threat of the widening of the digital gap was
highlighted. Today more than ever, the digital divide threatens to exclude individuals or larger
groups due to location, income, age, special characteristics of certain groups, etc. EETT, as an
independent regulator, has been assigned by law to monitor the electronic communications and postal
services to ensure that they operate in an inclusive and competitive environment, which ultimately
contributes to consumer protection and development of the regulated industries.

EETT’s action guidelines for the year 2014 are:

A. We keep what works well by setting priorities such as the conduct of market
analysis in accordance with the new European framework, the drafting of regulations for the
Universal Service, the decision for the net cost of the Universal Service for the year 2010, the
completion of OTE’s cost accounting audit which sets product prices for the year 2014, the
reduction of termination rates in the wholesale market for calls to fixed networks, the increase of
market controls regarding radio equipment and telecommunications terminal equipment, as well as the
implementation of the new regulatory framework for postal services.

B. Reaffirm Authority’s independence with actions such as enlarging and
strengthening its jurisdiction, the release of the mini model for the control and approval of OTE’s
bundled services, the increased inspection of operators’ compliance to the regulatory framework in
both supervised markets, the issuance of a Regulation for the access to the public postal network,
the definition of prerequisites for the distribution of postal items and the release of the
measurement quality results of the Universal Postal Service in 2013.

C. Improving internal efficiency by reviewing and strengthening EETT’s services
and promoting automated processes, the implementation of the Product Price Monitoring System for
telecommunications & postal retail products by 2015, the expansion and improvement of
authorization procedures for wireless networks, the measurements for quality indicators for mobile
broadband services, the expansion of the System for Performance Evaluation of Broadband Connection
Services “HYPERION”, the improvement of the consumer complaint management, the modernization of
spectrum surveillance equipment mainly in EETT’s regional offices, the expansion of the web
application for the postal services registry and the development of the English version of the
Geographic Information System (GIS).

D. We maximize the public benefits of scarce resources by overseeing the
implementation of the digital terrestrial broadcasting network, the integration of the two tender
processes for the 3.4-3.8 GHz and 800MHz and 2.6 MHz bands (digital dividend) and the conduct of a
study to redesign the information system and management processes of the country’s postal codes.

E. We identify and participate in e-business initiatives by conducting consumer
studies on SMP, Universal Service and roaming, as well as annual analyses and other studies on new
trends in the postal market and EETT’s interventions in broader projects G2G, G2C, B2B, B2C.

F. Contribute to the European debate on regulatory issues by participating in
international and European committees, organizations, institutions and groups to improve our
know-how and transfer best practices.

In conclusion, it was noted that the emerging technological developments and market
conditions require EETT to be alert with regards to the future of both regulated markets. The
ongoing issues of EU’s Single Market (probable elimination of roaming and international call
charges, authorization, NGAs, central management of spectrum allocation, net neutrality) as well as
the explosive growth of the use of smart phones and the Internet of things are issues that will not
leave unaffected any regulator worldwide. Those are issues that lead to a whole new landscape of
markets and behavioral patterns for individuals and businesses. EETT is closely monitoring these
developments and it will come up with a five-year action plan, which is already under discussion by
its Plenary.

Press Contact:

Ioanna Alexopoulou

Head of Public Relations Dept.

T: +30 210 6151250


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