Consumer Guides

The Guides for consumers and business users contain useful information about postal services and provide information on the following topics:

  • Available postal services and features.
  • Rights and obligations of users and companies.
  • Steps to resolve problems.
  • Relevant legislative-regulatory framework.
  • The role of EETT in the postal services market.

May 2019

Consumer Guide:
Postal services


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20

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May 2019

Guide for business users:
Postal services


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20