At ΕΕΤΤ we have created the Consumer Service Sector aiming at:

• processing consumer queries and complaints regarding telecommunications and postal services;
• informing the consumers about telecommunications and postal services issues, such as the options and facilities available;
• adopting measures aiming to improve the terms of provision of telecommunication and postal services.

Contact Information:

The Sector operates on working days from 9 am to 4 pm.

Here you can find the Query / Complaint Form, as well as, useful information for consumers

Query/Complaint Form   Information about Radio Communications   Information about Electronic Signature   Information for Domain Names   Information about Postal Services